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About Susan Routledge

Susan Routledge Consultancy

Susan Routledge Consultancy - County Durham

Susan has been involved in the beauty industry for over 30 years. She specialises in creating Cash Rich Businesses, which give you Ultimate Freedom, and is the winner of over 10 national Business Awards, including both Salon and Employer of the Year for her current businesses. Working with Susan will help you to find hidden untapped revenue streams, whilst building and maintaining a totally loyal clientele and highly motivated team. She is the founder of the trademarked STABLE Business Formula, and she is a sought-after business turnaround consultant and author of ‘The Little Book of Client Retention’.

Her down-to-earth, light-hearted approach has made her a trusted industry advisor, an engaging speaker and Awards judge, and she is always as passionate about business as the day she started. Her online blog, Beauty Entrepreneurs, has attracted over 7000 subscribers for her weekly hints, tips and insights. She also has a 6-month online business turnaround programme called Salon Success Freedom, plus numerous free online training resources.


Testimonial: Utopia Beauty & Advanced Skincare

Stefania Rossi, Owner

Susan has been instrumental in supporting me in my business transformation. I bought a large, tired looking, failing salon and in 2 years the turnover has more than doubled profitability, and our salon now has an amazing reputation. This could not have been possible without Susan’s passion and her well organised recovery plans with proven systems and processes. Her knowledge, reputation in the industry as well as her key network contacts are second to none. Utopia Beauty & Advanced Skincare was awarded Professional Beauty “Employer of the Year 2016”and also the IIAA, UK Salon of Excellence Award as recognition of our achievements. Susan totally believed in my vision and helped transform my dream in reality. Her passion has been an inspiration to me and my team. She is amazing to work with, and there is always a plan and a solution. I would whole-heartedly recommend Susan if you are serious about taking your business to a totally different level, and want the best Business Mentor that you could wish for!

 

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