My Salon Manager - Simon Harris
Simon Harris is a business growth coach to the hairdressing industry, he has over 40 years’ experience as a hairdresser and salon owner, with a wealth of experience running 16 salons with over 250 staff. Simon now runs his own company aimed at supporting salon owners and managers
His web based business, mysalonmanager, delivers online coaching through a membership based site, guiding and supporting salon owners with every aspect of managing their business. Working closely with product companies producing seminars and workshops to salon owners and managers. As well as coaching to Business development managers within Goldwell and KMS.
Looking in depth at their systems and processes and challenging them to look at different ways of achieving better results, including training and staff development.
Types of coaching involves:
- Industry specific software is required to enable salon owners and managers to measure and monitor staff against key performance indicators necessary to maintain client satisfaction and growth.
- Encourage the salon team to be involved in the creation of the salon's vision and goals. Realising and assisting with target setting, therefore motivating staff as their performance is balanced against an innovative incentivising pay structure, linked to the ability to progress up the career ladder.
- Ensuring that all systems and processes are ‘joined up’ to create a coherent and easy to follow management ‘guide book’ which becomes the ‘bible’ for the entire team to work from.