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Top 5

Click on the articles below for information on the Top 5 Tips from our business experts.

Health & Safety Guides  

Do you know the Health & Safety requirements for your salon?

Did you know one person is seriously injured at work every 17 minutes? Looking after the health and safety of your team and clients is part of building a successful business. Read more


No shows  

Dealing with No Show Clients

Not only is it incredibly annoying when clients don’t show up to their appointments, but they can cost your salon thousands of pounds each year.   Read more


Unhappy haircut  

How to resolve salon clients’ complaints successfully

Concerned about dealing with unhappy clients and what their legal rights are?  Advice on how best to resolve salon complaints.  Read more


Client consultation  

The importance of client consultation

We know client consultations are important, but did you know that it is a legal requirement to perform a consultation before every treatment, even for regular clients?   Read more


Beauty Treatments  

10 Tips for Starting Your Own Beauty Business

It is a very common misconception that you can just start a business, and it seems to be particularly the case in our industry.   Read more

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