Health & Safety

Do you know the Health & Safety requirements for your salon?

Did you know one person is seriously injured at work every 17 minutes? Looking after the health and safety of your team and clients is part of building a successful business. Read more

Unhappy haircut

How to resolve salon clients’ complaints successfully

Concerned about dealing with unhappy clients and what their legal rights are?  Advice on how best to resolve salon complaints.  Read more

No shows

How to prevent no show clients in your salon?

Not only is it incredibly annoying when clients don’t show up to their appointments, but they can cost your salon thousands of pounds each year.   Read more

Stop good staff leaving

Retaining your salon team

We share tips and advice on how to stop your good staff leaving.   Read more

National Minimum Wage

National Minimum Wage Rate Change

Check your rates as you many not be paying your employees the right rates for the National Minimum Wage and the National Living wage.  Read more