27 March 2017

The NHBF has emphasised that from April 2017, eligible businesses will be able to choose their water and waste water retailer.

This means that small to medium sized hairdressing, barbering and beauty business owners in England who pay their own water bill, may be able to negotiate a new deal with their current water supplier, or choose a new water retailer. Visit www.open-water.org.uk to learn more about the benefits and to get started.

Switching to a new water retailer

Switching to a new water retailer or getting a better deal from your current supplier is completely free and straight forward. Businesses that are eligible may be able to benefit from:

  • Reduced bills and better value for money from retailers competing to attract and retain business
  • Better customer service and more engagement from water retailers
  • More innovative tailored services, such as single billing for multiple sites, or bundled utility packages
  • Help to become more water efficient, recycle water and cut waste, which could reduce your carbon footprint
The NHBF’s CEO, Hilary Hall comments: “With so many changes impacting hair and beauty businesses this year, the launch of the Open Water Market presents a way to bring costs down.

Eligible businesses are free to simply negotiate a new water and wastewater deal with a current or new retailer, so we would recommend business owners look into whether the market has the potential to benefit them.”

Visit www.open-water.org.uk for further information.