There is a lot to do when running a successful business. From managing staff to ordering stocks and providing clients with the best possible experience, you do your best to ensure everything goes smoothly. However, as is in life, things that are out of our control can go wrong. And when things go wrong, this is usually followed up by a complaint.
In this blog, we look at what a complaint is and how businesses can navigate a complaint that finds the best solution for everyone involved.
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