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Customer Complaints Policy
Not sure what to do if you get a complaint? This document is a 'Customer Complaints Policy' template to help with your customer complaints process.
This product is available as...More Info
£0.00 Member price
£25.00 RRP
Data Protection Policy for Employees
This policy document has been updated to reflect the new General Data Protection Regulations (GDPR). You will need to print two copies of this document one of which should be...More Info
£0.00 Member price
£25.02 RRP
Data Protection Policy template letter
This is a template letter for employers to issue to their employees along with two copies of the updated Data Protection policy. This document is in word format and is...More Info
£0.00 Member price
£50.00 RRP
Deadlock letter
A letter for clients who have a dispute you have not been able to resolve by following your salon complaints procedure.
This product is only available as an electronic download...More Info
This product is only available as an electronic download...More Info
£0.00 Member price
£50.00 RRP
Exit Interview Form
Exit interview form template including questions and checklist.
£0.00 Member price
£60.00 RRP
Flexible Working Fact Sheet
All employees have the legal right to request flexible working. You must deal with requests in a ‘reasonable manner’ – if you don’t, your employee may take you to an employment...More Info
£0.00 Member price
£25.00 RRP
Franchising your Business Guide
Thinking of franchising your business? Want to know more on whether its right for you? This guide provides information on how to franchise your business.
This product is only available...More Info
£0.00 Member price
£50.00 RRP
GDPR Guide
This guide provides information & practical steps on ensuring your business is complying with the new General Data Protection Regulations which come into force on 25 May 2018.
This product is available as...More Info
£0.00 Member price
£50.00 RRP